''RealService is worthwhile, proactive in its approach and forward thinking''

David Woodman
PRUPIM

  RealService Best Practice Group is a not for profit organisation funded by membership fees and sponsorships.

Our members represent a cross section of the property industry. Members include both public and private property companies, property investment managers, major public companies and property management companies. Some of these organisations manage property in-house and others through external managers.

List of Member Organisations


   Ashville Properties Limited
   Broadgate Estates
   Capital Shopping Centres PLC
   DTZ
   Grosvenor
   GVA Grimley Ltd
   Lambert Smith Hampton
   Land Securities
   Mainstay Group Ltd

   Marchday Group Plc
   PRUPIM
   Royal London Asset Management
   Savills
   SEGRO
   SEGRO Europe
   Stow Securities / Ashville Properties
   The British Land Company PLC
   The Crown Estate
   The Portman Estate
   Tilfen Land

The Group's activities are directed by a Steering Group of members. The Steering Group members for 2008/9 are

  • Chairman - Justin Snoxall, British Land
  • Howard Morgan, RealService Best Practice Group, Managing Director
  • Ian Fletcher, British Property Federation (Development Partner)
  • Paul Clark, The Crown Estate
  • Paul Harding, DTZ
  • Louise Freethy (Secretary)

    RealService Best Practice Group is co-ordinated and administered by RealService, real estate customer service specialists.

    RealService is a specialist research, training and management consultancy for the property industry (founded in 1998) that works with property owners and managers to improve service delivery and property performance.