''I like the innovation, the way it's moved us from a landlord to a service provider''

Tim Stephen
Marchday

  RealService Best Practice Group encourages the sharing of best practice and enables members to compare service delivery performance on a consistent basis.

We do this by

  • Encouraging networking and providing a forum for members to discuss best practice

  • Developing service benchmarks which allow members to compare their service delivery skills and measure the impact on property performance

  • Organising training and continuing professional development

  • Providing information to members on latest trends and techniques

  • Organising study tours and visits to organisations within and outside the property industry

Click here for more information about the industry background to the formation of RealService Best Practice Group.