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''40% of our business is repeat business - this underlines the importance of partnership with our customers.''
Neil Imiazzi
SEGRO
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RealService Best Practice Group encourages the sharing of best practice and enables members to compare service delivery performance on a consistent basis.
We do this by
- Encouraging networking and providing a forum for members to discuss best practice
- Developing service benchmarks which allow members to compare their service delivery skills and measure the impact on property performance
- Organising training and continuing professional development
- Providing information to members on latest trends and techniques
- Organising study tours and visits to organisations within and outside the property industry
Click here for more information about the industry background to the formation of RealService Best Practice Group.
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