''REAL SERVICE will work to better understand the link between customer service and performance'' Howard Morgan Kingsley Lipsey Morgan		Address REAL SERVICE c/o Kingsley Lipsey Morgan Berkeley Square House Second Floor Berkeley Square London W1J 6BD Telephone +44 (0) 20 7887 6155 Fax +44 (0) 20 7887 6100 Email lfreethy@real-service.co.uk If you would like further information about REAL SERVICE, please contact Louise Freethy the REAL SERVICE Communication & Events Manager.